Commercial Insurance Account Handler

MPJ Recruitment Ltd; Sale; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Commercial Insurance Account Handler for a hybrid role in Sale. You'll manage commercial client accounts, ensuring timely servicing and compliance. The ideal candidate has experience in insurance account handling, excellent communication skills, and the ability to handle multiple client needs effectively. This role offers a competitive salary, bonus potential, and numerous benefits including hybrid working and funding for qualifications.

Benefits

25 days holiday plus bank holidays

Qualification funding

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or private medical insurance

Fully paid volunteering days

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Access to discounted vouchers

Emergency back-up family care

Qualifications

• Experience in commercial insurance account handling or management.
• Ability to manage a portfolio of clients effectively.
• Strong communication and negotiation skills.

Responsibilities

• Manage a portfolio of cross-class commercial clients.
• Ensure accurate recording of customer details.
• Liaise with clients and insurers to confirm cover.
• Prepare renewal documents and manage deadlines.
• Maintain compliance with internal policies and regulations.

Skills

Client account management

Regulatory understanding

Data accuracy

Communication with clients

Credit control

Job description

Commercial Insurance Account Handler

Monday-Friday 9:00am-5:00pm (hybrid working)

Manchester

Salary £30,000-£35,000 + bonus (£38,000-£39,000 OTE)

Do you have experience working as a Commercial Insurance Account Handler/Manager? Would you like to work for a leading international business with excellent growth opportunities? If so, please continue reading as we are currently working with a leading international business based in Manchester. We're seeking to recruit a motivated, professional and dedicated Commercial Insurance Account Handler to join our team. You will be responsible for providing account servicing support and ensuring effective servicing of client accounts.

Commercial Insurance Account Handler duties

• Take ownership and look after a portfolio of cross-class commercial clients within the Charities division.
• Ensure all customer details are recorded accurately and entered onto the system in a timely fashion to ensure data integrity.
• Create documents for new customers, along with any mid-term adjustments and renewals information.
• Deal with account queries and credit control matters highlighting any concerns.
• Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
• Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
• Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
• Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.
• Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients.

Commercial Insurance Account Handler benefits

• 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days
• Qualification funding after successfully passing your probationary period
• Hybrid working (3 days office 2 from home)
• Defined contribution pension scheme, which we will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we'll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership
• Season ticket loan
• Access to a discounted vouchers to save money on your weekly shop or your next big purchase
• Emergency back‑up family care