Commercial Director

TipTopJob; West Midlands Combined Authority; On-site; GBP 110,000 - 130,000; Full time

Job summary

A leading telesales company in Birmingham is seeking an ambitious Commercial Director to drive growth in sales, account management, and marketing. The role involves strategic leadership, team building, and optimizing productivity in a B2B environment. Ideal candidates should have a proven track record in similar roles, with extensive experience in developing teams and achieving sustainable revenue growth.

Benefits

Bonuses

Benefits

Qualifications

• Proven track record as a commercial director in a telesales environment.
• Experience in unifying sales, account management, and marketing.
• Strong background in B2B services, SaaS, or financial services.

Responsibilities

• Define and execute the commercial growth strategy.
• Drive telesales productivity and optimize conversion rates.
• Lead and mentor sales leadership.

Skills

Sales and account management

Telesales experience

Team leadership

Strategic thinking

Coaching and mentoring

Job description

Overview

We are working with a leading business in the Telesales world based in Birmingham who are currently seeking an ambitious Commercial Director to take ownership of functions across Sales, Account Management and Marketing. This is a pivotal leadership opportunity, reporting directly into the CEO, with responsibility for driving sustainable revenue growth in a telesales-led B2B environment. This position is ideal for a strategic but hands-on commercial leader who thrives on building high-performing sales teams, improving customer value and identifying key routes to market with new products.

Role: Commercial Director

Salary

Salary: up to GBP 130,000 (depending on experience) per annum + bonuses + benefits

Location

Location: Birmingham

Responsibilities

• Define and execute the commercial growth strategy across telesales, account management, and marketing.
• Drive telesales productivity - optimising lead conversion rates, pipeline velocity, and deal efficiency.
• Lead and mentor sales leadership, ensuring consistent execution and coaching across the team.
• Maximise customer retention, lifetime value, and profitability through upsell and renewal strategies.
• Build brand awareness and market positioning to support long-term revenue growth and ensuring marketing campaigns directly support lead generation and commercial objectives.
• Implement scalable processes and platforms to support efficiency and growth.
• Lead the forecasting and budgeting process for sales and marketing functions.
• Develop go-to-market strategies for new products and growth opportunities.
• Ensure launches are backed with commercially viable sales plans.

Requirements

• Tangible and long track record of success as commercial/sales director in a telesales-based B2B environment.
• Proven experience unifying sales, account management, and marketing under a single growth strategy.
• Industry background in B2B services, SaaS, utilities, or financial services advantageous.
• Strong track record in scaling teams, improving customer retention, and delivering sustainable revenue growth.
• Deep understanding of telesales-driven growth models and sales management best practice.
• Experienced leader with a track record of coaching, mentoring, and developing teams.

This is a fantastic opportunity to help a well-established telesales business develop and grow further. You'll be ideally placed in the centre of Birmingham. There is a great package available and a great business to work for.