Commercial Director:

Cherry Professional; City Of London; On-site; GBP 100,000 - 120,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Commercial Director to drive growth strategies. The role requires proven experience in customer engagement and marketing, with responsibilities including market research and team leadership. Offering a salary of £100,000 - £120,000 plus bonuses and benefits, this position is central to shaping the future of a thriving business in the professional services sector.

Benefits

Car allowance

Performance bonus

Benefits package

Potential share scheme

Qualifications

• Proven experience in developing customer engagement strategies.
• Strong background in sales and marketing with a track record of driving growth.
• Demonstrable experience of building lifetime client value.
• Strong leadership skills with the ability to inspire.

Responsibilities

• Develop and lead B2B and B2C customer strategies.
• Conduct market research to unlock new opportunities.
• Champion the brand to attract new customers.
• Shape location strategy to enhance customer experience.
• Deliver best-in-class customer journeys.
• Lead and inspire a customer services team.

Skills

Customer engagement strategies

Sales and marketing background

Leadership skills

Communication abilities

Analytical and critical thinking

Innovative approach

Job description

Overview

Commercial Director Derby £100,000 - £120,000 + Car Allowance + Bonus + Benefits (potential LTIP)

Cherry Professional are delighted to be partnering exclusively with a rapidly growing disruptor brand in the professional services space. Our client is passionate about making a real difference in the lives of their customers. More than just another company, they are a trusted advisor that values connection, innovation, and a relentless pursuit of excellence.

They are seeking an experienced and entrepreneurial Commercial Director to join the senior leadership team. Sitting at the top table, you will play a pivotal role in delivering their ambitious growth plans - driving marketing to new heights, shaping customer strategies, and identifying innovative commercial opportunities and partnerships.

Key Responsibilities

• Customer Strategy: Develop and lead both B2B and B2C customer strategies, fully aligned with the business mission and goals.
• Market Expansion: Conduct in-depth market research and craft business plans to unlock new opportunities - through acquisitions, partnerships, or expansion into new locations.
• Marketing Leadership: Champion the brand, elevating marketing efforts to attract new customers and build life-long connections with existing ones.
• Property Strategy: Shape location strategy, creating welcoming physical environments that enhance customer experience and drive growth.
• Customer Experience & Retention: Deliver best-in-class customer journeys, always striving to exceed expectations and crafting strategies that build long-term relationships and demonstrable lifetime client value.
• Team Development: Lead and inspire a passionate customer services team, fostering growth and success.
• Performance Tracking: Establish metrics and systems to monitor progress, reporting closely to the CEO and Board.
• Business Partnering: Collaborate across functions to embed unity and shared purpose, always modelling the company culture.
• Partnership Building: Identify, secure, and nurture partnerships that create lasting, mutually beneficial outcomes.

About You

• Proven experience in developing customer engagement and marketing strategies.
• A strong background in sales and marketing with a track record of driving growth.
• Demonstrable experience of building lifetime client value through meaningful customer strategies.
• A strategic, entrepreneurial mindset with a passion for making a difference.
• Strong leadership skills with the ability to inspire and build team spirit.
• Excellent communication and stakeholder management abilities.
• Strong analytical, critical thinking, and organisational skills.
• An innovative, creative approach to enhancing customer experience.

What’s on Offer

• Salary: £100,000 - £120,000 (DOE)
• Car allowance, bonus, and benefits
• Potential LTIP or share scheme
• The opportunity to play a key role in shaping the growth of a thriving business

This role is based in Derby and is easily commutable from Nottingham, Leicester, and the wider Midlands.

If you are an entrepreneurial, commercially minded individual looking for an exciting growth opportunity, we'd love to hear from you.

Other roles you may have applied for: Commercial Director, CCO, Marketing Director, CMO, Operations Director, or Managing Director.

Cherry Professional are recruiting this role exclusively on behalf of our client.

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.