Commercial Data Coordinator

Hobbycraft; Christchurch; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading craft retailer in Bournemouth is seeking a Commercial Data Coordinator. This full-time role involves ensuring data accuracy across product lifecycles. Responsibilities include data management and collaboration with various departments. The position offers a hybrid work model with flexible hours. Competitive salary and great benefits, including discounts and holiday time, are available.

Benefits

Competitive Salary

25% Discount Card for Hobbycraft Stores

Free Onsite Parking

EV Charging Point

Free Hot Drinks

33 days holiday inclusive

Birthday Day Off

Hybrid Working

Company pension contribution

Employee Assistance Programme

Cash Health Plan

Contribution towards eyesight test and glasses

Subsidised gym membership

Long service awards

Continuous training and development

Colleague Wellness Programme

Colleague Social Events

Qualifications

• Intermediate skills in Excel are essential, including V Look up function.
• Strong verbal and written communication is required.
• Demonstrated attention to detail and accuracy in data handling.
• Flexibility to adapt to changing priorities.
• Proven ability to manage relationships with stakeholders.

Responsibilities

• Manage data accuracy across business operations.
• Coordinate promotional data activities.
• Assist finance with invoice discrepancies.
• Provide support for product lifecycle management.

Skills

Intermediate Excel skills

Excellent verbal communication skills

Excellent written communication skills

Attention to detail

Flexibility in task management

Stakeholder management skills

Proactive problem-solving

Job description

Overview

The vacancy

Role: Commercial Data Coordinator
Location: Bournemouth
Reference: HOB1141519
Closing Date: 10/10/2025 23:59

Creativity is Hobbycraft’s reason for being, so when you join our fantastic team, you will be surrounded by like-minded imaginative people. We believe that working together and embracing new and innovative ideas are the best way to make our colleagues feel part of something.

Commercial Data Coordinator - Hobbycraft Head Office, BH23 6HG

This is a full-time role, working 37.5 hours. Our core business hours are Monday to Friday – 10am to 3pm with a flexible approach to start and finish times. Our hybrid working model is 3 days in the office, 2 days working from home.

Key Purpose of Role

Integral part of ensuring data accuracy across the business. Act as gate keepers of data integrity on the system. Providing an accurate and efficient service in the data maintenance of all products throughout their lifecycle. Assist the Buyers in the active management of all functions within product categories.

Key Accountabilities

• Validate and uploading New Line information into Navision database
• Act as the gatekeeper to all product information in Navision database during its lifecycle -creating, importing and maintaining data as appropriate
• Coordinate and implement all promotional data activity ensuring promotions land accurately and to agreed CPA
• Coordinate and implement new product data activity during Product Programme reviews to agreed CPA
• Responsible for all lifecycle changes of products on the system
• Responsible for maintenance and accuracy of cost price and retail price changes on the system
• Provide Waste Packaging and WEEE returns through supplying accurate data
• Support Quality Control Manager with maintenance of testing and Data Safety sheets
• Assist Finance team with invoice queries by liaising with buyers and suppliers
• Assist with data set up on Navision database for new store openings to agreed CPA
• Act as a User Acceptance Tester for any development to Navision database as appropriate
• Work collaboratively with Operations, Customer Services, Retail Assist and Distribution Centre to resolve all queries as appropriate
• Attend cross functional meetings raising concerns, taking notes and actions
• General admin and screening calls
• Ad-hoc duties as required by the Company

Essential Skills

• Intermediate Excel skills – including a good understanding of V Look up function
• Excellent verbal and written communication skills
• Able to demonstrate a keen eye for accuracy and detail in all aspects
• Able to adapt to managing fast changing priorities and show a high level of flexibility in attitude towards all tasks
• Able to demonstrate strong stakeholder management skills, developing collaborative relationships with internal and external stakeholders
• Able to demonstrate a proactive approach in identifying issues and resolutions

About Our Benefits

• Competitive Salary
• 25% Discount Card for Hobbycraft Stores and Haskins
• Free Onsite Parking
• EV Charging Point
• Free Hot Drinks
• 33 days holiday inclusive of Bank Holidays with an increase each holiday year
• Birthday Day Off
• Hybrid Working
• Company pension contribution – up to 4% contribution
• Employee Assistance Programme provide by Retail Trust
• Cash Health Plan with Health Shield
• Contribution towards eyesight test and glasses
• Subsidised gym membership
• Cycle to Work Scheme
• Long service awards and gifts
• Continuous training, development, and performance management
• Colleague Wellness Programme
• A creative working environment
• Colleague Social Events throughout the year including Summer and Christmas events

We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at [e-mail] and let us know what adjustments you may need.

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.

About Us

We’re here to help you create

Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.

We\'re here to support everyone on their crafting journey, from parents looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?

What’s Needed

Customer service
Creative
Knowledgeable

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