Commercial Account Handler - Remote

JR United Kingdom; Gloucester; Remote; GBP 38,000 - 45,000; Full time

Job summary

A leading independent commercial broker is seeking remote Commercial Account Handlers to join their teams. The role involves managing client portfolios and acting as the first point of contact for clients. Ideal candidates will have commercial insurance experience and strong communication skills. This position offers a competitive salary up to £45,000 and a comprehensive benefits package, including 31 days holiday.

Benefits

Competitive salary

Market-leading benefits package

31 days holiday plus bank holidays

Opportunities for career development

Qualifications

• Previous account handling experience in a commercial insurance environment.
• Strong communication, decision-making, and problem-solving skills.
• Willingness to pursue CII qualifications is a plus.

Responsibilities

• Deliver high-quality, efficient service to clients.
• Work closely with Account Executives to provide insurance services.
• Handle clients of various sizes, from small to large corporate risks.
• Complete documentation related to insurance programs.
• Promote a professional company image focused on customer satisfaction.

Skills

Account handling experience

Communication skills

Decision-making skills

Problem-solving skills

Relationship-building abilities

Influencing skills

Negotiation skills

Ability to work under pressure

Tools

Acturis software

Job description

A highly regarded independent Commercial Broker is currently looking to add remote Commercial Account Handlers to both their new business and renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support a diverse group of clients.

The Account Handler will support the Account Executive in managing the client portfolio, including setting up actions for contract renewal. The role involves being the first point of contact for external queries and ensuring client expectations are met.

This is a remote position with occasional office visits.

About the role:

• Deliver high-quality, efficient service to clients.
• Work closely with Account Executives to provide insurance services to existing and potential clients.
• Handle clients of various sizes, from small to large corporate risks.
• Complete documentation related to placing, amending, or renewing insurance programs accurately and promptly.
• Promote a professional company image focused on customer satisfaction.

Key skills/experience required:

• Previous account handling experience in a commercial insurance environment with relevant technical knowledge.
• Strong communication, decision-making, and problem-solving skills.
• Excellent relationship-building abilities.
• Experience with Acturis software.
• Ability to work under pressure and process large amounts of information quickly.
• Influencing and negotiation skills.
• Willingness to pursue CII qualifications is a plus but not essential.

Salary/Benefits:

• Salary up to £45,000.
• Remote/home-based role.
• Market-leading benefits package.
• 31 days holiday plus bank holidays.
• Opportunities for career development and progression.

Reference: DH/86860

By responding to this advert, you consent to Cavendish Maine processing your personal data.

If successful, we will contact you within 48 hours to discuss the role. If you do not hear within 3 working days, your application was unsuccessful. We may keep your details for future opportunities unless you request otherwise. Thank you for your interest in Cavendish Maine.