Collections Specialist

ITAC Solutions; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned organization in Birmingham is seeking a Collections Specialist to manage business-to-business collections and maintain strong customer relationships. This full-time, in-office role requires excellent communication skills and a strong corporate collections background. Benefits include health coverage and a competitive compensation package. Interested candidates can apply via email.

Benefits

Health, dental, and vision coverage options

401(k) with profit-sharing opportunity

Paid time off and vacation package

Qualifications

• Corporate (B2B) collections experience is required.
• Strong customer service and communication skills are essential.
• Proficiency in Excel is necessary; knowledge of Microsoft Dynamics is a plus.

Responsibilities

• Manage high-volume business-to-business collections activity.
• Build relationships with customers to resolve outstanding invoices.
• Research and resolve account discrepancies and payment issues.
• Process payments and account adjustments accurately.
• Communicate regularly with internal teams to coordinate billing or credit matters.
• Assist with credit reviews and customer account setups.
• Support other credit team members as needed.

Skills

Corporate (B2B) collections experience

Strong customer service and communication skills

Proficiency in Excel

Experience with Microsoft Dynamics

Job description

Overview

Collections Specialist / Accounts Receivable Specialist — Join a stable, long-standing organization where strong relationships and precision matter. This full-time, in-office role is ideal for someone who thrives on solving payment challenges while maintaining positive, professional relationships with business customers. You’ll play an essential part in keeping the company’s operations running smoothly by ensuring accounts stay current and customer partnerships stay strong.

Benefits & Extras

• Family-owned organization with decades of success and stability
• Health, dental, and vision coverage options
• 401(k) with profit-sharing opportunity
• Paid time off and vacation package

Compensation

• $20–25/hr, based on experience

What You’ll Be Doing

• Manage high-volume business-to-business collections activity
• Build relationships with customers to resolve outstanding invoices
• Research and resolve account discrepancies and payment issues
• Process payments and account adjustments accurately
• Communicate regularly with internal teams to coordinate billing or credit matters
• Assist with credit reviews and customer account setups
• Support other credit team members as needed

What You’ll Need to Be Considered

• Corporate (B2B) collections experience
• Strong customer service and communication skills
• Proficiency in Excel; experience with Microsoft Dynamics is a plus
• Professional, self-motivated approach to resolving issues

How To Apply

We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to [e-mail] and tell me why you’re interested. Or, if you do have a resume ready, apply here.