Collections Advisor (12-Month FTC) – Southampton

Michael Page; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established organisation in Southampton seeks an experienced Collections Advisor for a 12-month fixed-term contract. You will manage client accounts, ensuring timely payments and resolving payment disputes. Ideal candidates will have a background in accounting or finance, strong communication skills, and attention to detail. The role offers a competitive salary, growth potential, and a supportive work environment with a comprehensive benefits package.

Benefits

Comprehensive benefits package

Supportive work environment

Potential for growth

Qualifications

• Ideally previous experience in accounting, finance, or a related field.
• Strong communication and negotiation skills to manage client relationships effectively.
• Excellent attention to detail and the ability to handle data accurately.

Responsibilities

• Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
• Communicate effectively with clients to resolve payment queries and disputes.
• Monitor accounts and identify overdue payments.
• Collaborate with internal teams to ensure accurate account information.
• Provide exceptional customer service while managing sensitive financial matters.

Skills

Communication skills

Attention to detail

Problem-solving skills

Negotiation skills

Education

Experience in accounting or finance

Tools

Accounting and finance software

Job description

A well-established organisation in Southampton seeks an experienced Collections Advisor for a 12-month fixed-term contract. You will manage client accounts, ensuring timely payments and resolving payment disputes. Ideal candidates will have a background in accounting or finance, strong communication skills, and attention to detail. The role offers a competitive salary, growth potential, and a supportive work environment with a comprehensive benefits package.