Collection and Delivery Driver 3.5 Tonne

DPD Group UK; Bradford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading logistics company in Bradford is seeking a Collection and Delivery Driver to be the face of their brand. The role involves exceptional customer service while collecting and delivering parcels, operating a 3.5 tonne van, and managing delivery schedules. Ideal candidates should possess a full UK driving license and have experience in a similar role. This full-time position offers various benefits, including discounted shopping and career development opportunities.

Benefits

Free On Site Parking

Enhanced maternity and paternity package

Holiday trading

Discounted shopping from 100s of retailers

Qualifications

• Full UK driving licence with at least 12 months of regular driving experience.
• Ability to lift, load, and carry parcels weighing up to 25kg / 30kg.
• Basic computer skills and ability to use handheld devices.

Responsibilities

• Serve as the first point of contact for customers during parcel collection and delivery.
• Load parcels onto the van and manage routes effectively.
• Safely operate the 3.5 tonne van and adhere to traffic laws.

Skills

Customer Service

Time Management

Problem-Solving

Job description

As a Collection and Delivery Driver for DPD you’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot where you’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues vehicle problems or customer concerns to your supervisor
• Maintaining a clean and organised van conducting daily vehicle checks and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability

This role requires a strong commitment to customer service, attention to detail and the ability to work independently in a fast‑paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD’s reputation for excellence in the logistics industry.

Qualifications

Held a full UK driving licence and had regular driving experience for 12 months or more.

What we are looking for

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi‑task and problem solve
• Have the ability to lift load and carry parcels weighing up to 25kg / 30kg
• Possess excellent time management and organisational skills
• Have a good level of physical fitness to meet the demands of the role
• Can work independently and as part of a team
• Have basic computer skills and the ability to use handheld devices
• Are comfortable working in various weather conditions
• Have a good knowledge of local roads and geography

Additional Information

About our benefits:

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum – essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

Remote Work: No

Employment Type: Full‑time

Key Skills

Restaurant Experience, Talent Management, Customer Service, Communication skills, Basic Math, Box Truck Experience, Commercial Driving, Delivery Driver Experience, Driving, Heavy Lifting, Cash Handling, Writing Skills

Experience: years

Vacancy: 1