Coffee Bar Supervisor

Compass Group PLC; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in London is seeking an experienced Coffee Bar Supervisor to manage the operations of two busy coffee bars. This hands-on role requires a strong barista with supervisory skills to ensure high service standards and exceptional customer experiences. Responsibilities include team leadership, maintaining retail standards, and supporting broader catering operations. This Monday-Friday position offers an excellent work-life balance and various employee benefits, making it a rewarding opportunity for growth within the industry.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards

Wellness and exercise classes

Friend and family discounts

Qualifications

• Proven supervisory experience in a coffee bar or similar environment.
• A proactive and open-minded approach to problem-solving.
• Ability to maintain high retail standards, including upselling and stock control.

Responsibilities

• Deliver hands-on barista service and supervise a team.
• Maintain high retail standards and support the catering operation.
• Implement positive changes and identify areas for improvement.

Skills

Strong barista experience

Customer experience focus

Team leading skills

Creativity and positivity

Job description

We're looking for an experienced and enthusiastic Coffee Bar Supervisor to lead day-to-day operations across two busy coffee bars within a professional contract catering environment. This is a hands‑on role, ideal for a strong barista who enjoys leading a team, delivering high service standards, and creating an exceptional customer experience. You'll oversee two coffee bars and manage a team of three baristas, while remaining fully involved in service and supporting the wider business when needed. This is a Monday‑Friday role (7:00am‑3:30pm) offering excellent work‑life balance.

Responsibilities

• Delivering hands‑on barista service as part of your day‑to‑day role
• Supervising two coffee bars and leading a team of three baristas
• Maintaining high retail standards, including upselling, merchandising, stock control, and storage
• Supporting the wider catering operation when required, including assisting during lunch service
• Identifying areas for improvement and implementing positive changes

Qualifications

• Strong barista experience, ideally with supervisory or team‑lead responsibilities
• A creative and positive individual with a genuine desire to grow and progress within the business
• Proactive and open‑minded, confident in bringing forward ideas
• Strong focus on customer experience, presentation, and standards
• A great personality fit, able to build strong relationships with customers and colleagues
• Confident in identifying issues and taking ownership of solutions

About the Company

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families