Coastal Spa Manager: Guest Experience Leader

Bespoke Hotels; Kingswear; On-site; GBP 35,000 - 45,000; Full time

Job summary

A luxury hospitality group in Kingswear is seeking a Spa Manager to oversee daily spa operations and ensure exceptional guest experiences. The ideal candidate will manage treatment schedules, uphold health and safety standards, and recruit and train staff. This role requires strong leadership and operational skills to maintain a welcoming atmosphere while achieving revenue goals. Staff benefits include meals on duty, spa deals, and additional leave on anniversaries.

Benefits

Meals on duty

Spa deals

Employee Assistance program

Additional days leave on anniversary

Employee of the Month

Free staff parking

Mental Health Ambassador

Qualifications

• Proven experience in spa or hospitality management.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily operations, ensuring high standards of service and workflow.
• Manage treatment schedules and staff rotas for optimum productivity.
• Ensure exceptional guest experience from arrival to departure.
• Recruit, train, and supervise spa staff.
• Manage budgets, revenue goals, and stock.

Skills

Operational expertise

Client service excellence

Strategic thinking

Team leadership

Health and safety standards

Job description

A luxury hospitality group in Kingswear is seeking a Spa Manager to oversee daily spa operations and ensure exceptional guest experiences. The ideal candidate will manage treatment schedules, uphold health and safety standards, and recruit and train staff. This role requires strong leadership and operational skills to maintain a welcoming atmosphere while achieving revenue goals. Staff benefits include meals on duty, spa deals, and additional leave on anniversaries.