Cluster Sales Manager

Malmaison Hotel Du Vin Holdings Limited; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading hospitality company in Birmingham seeks a Cluster Sales Manager to drive Sales and Marketing efforts. You'll lead a sales team, manage inquiries, and engage with guests, contributing to business growth. The position offers a competitive salary and numerous employee benefits including discounted stays, a fully funded Apprenticeship program, and access to healthcare plans.

Benefits

Discounted staff room rates

Discounted Friends and Family rates

35% off dining

Fully funded Apprenticeships

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Employee Assistance Programme

Qualifications

• Experience in a similar role or knowledge of the hotel industry.
• Ability to manage inquiry processes efficiently.
• Capability to develop relationships with guests.

Responsibilities

• Lead and develop the cluster sales executive team.
• Manage the inquiry process to ensure efficient operations.
• Drive the Hotels Sales and Marketing plan.

Skills

Leadership and development

Strong communication skills

Organisational skills

Sales and marketing knowledge

Job description

Overview

Cluster Sales Manager, Malmaison & Hotel Du Vin, Birmingham. Permanent, full-time, competitive salary. Reporting into the General Managers and the National Sales Director, you will drive the Hotels Sales and Marketing plan and ensure both brands are represented while actively seeking new opportunities and cross-selling across Malmaison and Hotel du Vin properties.

Responsibilities

• Lead, support and develop the cluster sales executive to ensure optimal performance and achievement of business objectives.
• Manage and lead the inquiry process, ensuring training and communication within the department and across the two hotels is implemented with maximum efficiency.
• Develop strong relationships with guests within the hotels.
• Be a self-starter, organised, and able to prioritise actions while managing tasks through to completion.
• Maintain excellent communication skills in both verbal and written form and present confidently to senior decision makers in other businesses.
• Demonstrate experience in a similar role or a working knowledge of the hotel industry.

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Benefits

• Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
• Discounted Friends and Family room rate with 50% off best available rate.
• 35% off your bill when you dine in our brasseries and bistros.
• Fully funded Apprenticeship programmes to support your career development.
• High street discounts on a range of shops, experiences, holidays and more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more from £5 per month.
• Referral schemes that pay up to £1500 for referring friends.
• A practical uniform and a Wellness & National Campaign Days Calendar promoting activities.
• Wagestream for instant access to pay as earned.
• Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, supporting people with neurological conditions.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Probation and Additional Benefits

• On completing probation, you will be provided with Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPIs.
• Critical Illness cover.
• Life Assurance.

Sustainability Goals

• 100% of electricity generated from renewable energy, with most from wind farms around the UK.
• Recycle a minimum of 70% of hotel waste; supported by the Sustainability Council year-round.
• Chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay.