Clubhouse Front Desk Attendant

Unassigned Department; Richmond; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury amenity service provider is seeking a part-time front desk representative to assist residents and guests, enforce rules, and manage events. The role requires customer service skills, the ability to lift 50 pounds, and a welcoming attitude. Compensation is $12-$15 per hour. This is an opportunity to grow in a fast-paced environment with generous benefits including paid time off and career development courses.

Benefits

Generous paid time off

Medical, Dental, and Vision Coverage

Cellphone reimbursements

Career Development courses

Qualifications

• Must be able to live locally (zip code 77316).
• Experience in customer service is preferred.
• Ability to work solo and in a team.

Responsibilities

• Check in visitors.
• Greet residents and guests.
• Enforce amenity rules and regulations.
• Help host events and gatherings.
• Promptly answer and complete all resident requests.

Skills

Customer service

Effective communication

Ability to lift 50 pounds

Fast-paced environment adaptation

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

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The pay is $12-$15 per hour. This part-time employee will work at the front desk, plus help with resident events. Must be able to lift 50 pounds, move easily around tables and chairs, and live locally (zip code 77316).

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

• Check in visitors.
• Greet residents and guests.
• Enforce amenity rules and regulations.
• Provide assistance to residents and guests in a courteous manner.
• Ensure all amenity spaces are consistently managed.
• Help host events and gatherings, including set up and clean up as required.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must!

Check out our website at nfcam.com and join our Social Networks:

• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

**We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.**