Club Ops Lead: Head of Housekeeping & Duty Manager

Nuffield Health; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading health and fitness organization in Greater London is seeking a Head of Housekeeping/Duty Manager to ensure high standards of hygiene, manage the Clean Team, and enhance member satisfaction. The ideal candidate will possess strong communication and leadership skills, with a passion for delivering exceptional service. Additional benefits include a comprehensive rewards package, offering gym membership and health assessments. This full-time role requires a proactive and meticulous approach to ensure an outstanding member experience.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in a similar housekeeping or management role.
• Ability to swim to a high standard.
• Willingness to undergo training as a Pool responder.

Responsibilities

• Manage the smooth running of the club and team.
• Lead and inspire the Clean Team, ensuring cleanliness.
• Maintain stock levels, cleaning schedules, and payroll.
• Conduct daily club checks and respond to cleaning needs.
• Prioritize member satisfaction and engagement.
• Oversee health and safety protocols.

Skills

Strong communication skills

Leadership

Attention to detail

Customer engagement

Problem-solving

Team inspiration

Job description

A leading health and fitness organization in Greater London is seeking a Head of Housekeeping/Duty Manager to ensure high standards of hygiene, manage the Clean Team, and enhance member satisfaction. The ideal candidate will possess strong communication and leadership skills, with a passion for delivering exceptional service. Additional benefits include a comprehensive rewards package, offering gym membership and health assessments. This full-time role requires a proactive and meticulous approach to ensure an outstanding member experience.