Cloud Technician (2nd Line): Microsoft 365 & Azure Expert

Trades Workforce Solutions; Wales; On-site; GBP 28,000 - 38,000; Full time

Job summary

An IT services provider in South Wales is seeking a Cloud Technician (2nd Line) to bolster their Microsoft support team. The ideal candidate will have over 3 years of experience with Microsoft Cloud environments and must possess strong skills in Azure and Microsoft 365. Responsibilities include supporting clients with cloud solutions and acting as the escalation point for technical issues. The role provides excellent growth opportunities, and candidates must hold a full UK driving license due to client site travel requirements.

Benefits

Excellent scope for development

Certification support

Qualifications

• 3+ years’ experience delivering or supporting Microsoft Cloud environments.
• Strong technical skills in Microsoft 365 and Azure administration.
• Full UK driving licence required for travel to client sites.

Responsibilities

• Deliver and support Microsoft Cloud solutions for a range of clients.
• Act as the escalation point for 1st line issues.
• Support post‑implementation applications with training provided.

Skills

Microsoft 365 administration

Azure administration

Technical problem-solving

Confident communication

Tools

Intune

Defender

PowerShell

Job description

An IT services provider in South Wales is seeking a Cloud Technician (2nd Line) to bolster their Microsoft support team. The ideal candidate will have over 3 years of experience with Microsoft Cloud environments and must possess strong skills in Azure and Microsoft 365. Responsibilities include supporting clients with cloud solutions and acting as the escalation point for technical issues. The role provides excellent growth opportunities, and candidates must hold a full UK driving license due to client site travel requirements.