Clinical Use Case Specialist - Digital Health

Seymour John; Remote; GBP 50,000 - 70,000; Full time

Job summary

A digital health SME is looking for a Clinical Use Case Specialist to enhance digital clinical workflows in NHS settings. You will evaluate current usage, identify inefficiencies, and develop new clinical use cases to improve safety and patient outcomes. Ideal candidates will have significant NHS Acute hospital experience and knowledge of clinical workflows. This role offers competitive salary and benefits, along with remote working and required site travel.

Benefits

Competitive salary

Remote working with onsite travel

Opportunity to influence healthcare outcomes

Qualifications

• Experience in a large NHS Acute Hospital.
• Strong understanding of NHS clinical workflows and safety.
• Experience in digital transformation in healthcare.

Responsibilities

• Evaluate clinical usage and identify workflow inefficiencies.
• Refine digital pathways and develop new clinical use cases.
• Ensure compliance and alignment with NHS standards.
• Influence product roadmap based on clinical needs.

Skills

Understanding of NHS clinical workflows

Clinical risk management

Experience digitising clinical pathways

Health informatics experience

Ability to work with multi‑disciplinary teams

Knowledge of interoperability standards (FHIR, HL7)

Product improvement experience

Job description

Clinical Use Case Specialist – Digital Health

Permanent | UK‑wide | Remote with NHS site travel

Confidential Employer | Fast‑Growth SME (30+ headcount)

Are you an experienced NHS Acute clinician with a passion for digital transformation?

This rapidly scaling digital health SME (70–80% year‑on‑year growth) is expanding its clinical product team and is seeking a Clinical Use Case Specialist to help shape the future of clinical communication and digital workflows across UK hospitals.

The Opportunity

In this role, you will evaluate how digital clinical communication tools are used in real‑world NHS settings, identify workflow pain points, and develop new clinical use cases that improve safety, efficiency, and patient outcomes. You’ll work directly with frontline clinicians, informatics teams, product, and engineering to refine and evolve digital pathways used across large Acute trusts.

Key Responsibilities

• Evaluate real‑world clinical usage, uncovering gaps, inefficiencies and opportunities within hospital workflows
• Refine existing digital pathways and shape new use cases across different clinical areas
• Ensure clinical safety, compliance, governance and alignment with NHS policy and standards
• Work across clinical, product, and technical teams to influence roadmap and feature prioritisation
• Conduct clinical and user research to understand needs, behaviours and pain points
• Use data and analytics to measure success, adoption, and clinical benefit
• Build clinical credibility and trusted relationships across NHS Acute trusts

Essential Experience

✔ Must have worked within a large NHS Acute Hospital

✔ Strong understanding of NHS clinical workflows, clinical risk, governance and safety

✔ Experience digitising clinical pathways or delivering digital transformation in healthcare

✔ Health informatics, clinical informatics, or digital clinical workflow experience

✔ Experience working with multi‑disciplinary clinical and technical teams

✔ Understanding of interoperability standards (FHIR, HL7), data governance and NHS policy

✔ Product, programme or service improvement experience in a clinical‑digital environment

Nice to Have

• Clinical background (doctor, nurse, AHP)
• Experience with clinical decision support, EPR integration or safety‑critical tools
• Evidence of measurable impact (e.g., workflow improvement, cost savings, outcome gains)

Why Join?

• Work with a high‑growth, mission‑driven SME shaping the future of clinical communication
• Be part of a tight‑knit team of 30+ with huge scope for influence and progression
• Opportunity to improve real clinical outcomes at regional and national scale
• Work closely with former NHS leaders and digital innovators
• Competitive salary + benefits, remote working with onsite travel required.

Only applicants with experience in an NHS Acute Hospital will be considered.

If you’re passionate about improving the way clinicians work and want to contribute to meaningful digital change, we’d love to hear from you.

Please contact Sophie Peters at [e-mail] for further information.