Clinical Health Care Support Worker, Band 3

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A major healthcare provider in Cheltenham is looking for a Clinical Health Care Support Worker to join their Stroke Division. The role involves delivering high-quality care to stroke patients, maintaining records, and collaborating as part of a multidisciplinary team. Candidates should have GCSEs in Maths and English, along with experience in a healthcare setting. This position offers competitive pay and various employee benefits, including generous annual leave and professional development opportunities.

Benefits

Generous annual leave allowance

NHS pension scheme

Discounts at local shops and restaurants

Access to on-site nurseries

Discounted public transport

Qualifications

• Experience in any form in Health Care Setting.
• Previous experience as HCSW within a relevant specialty.

Responsibilities

• Provide high quality nursing care within limitations of the role.
• Work effectively as a member of the multidisciplinary team.
• Maintain and develop high standards of care.

Skills

Excellent communication and interpersonal skills

Basic IT skills

Education

GCSE in Maths and English Grade 4 or above

Completed care certificate

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Clinical Health Care Support Worker, Band 3

The closing date is 28 December 2025

We have an exciting opportunity in Stroke Division for both Hatherley Ward which is the Hyper Acute stroke Unit and Woodmancote which is the Rehabilitation ward. We are looking for HCSW - Health Care Support Worker that are passionate about the Stroke.

You will be working in Stroke Division for both Hatherley -(HASU) and Woodmancoate Ward- (Rehab) in Cheltenham General Hospital delivering exceptional care for Stroke patients can expect to receive the highest standards of professional care by all members of the team involved.

Main duties of the job

• To provide high quality nursing care whilst working within limitations of the role and understanding how to escalte when required.
• To work effectively as a member of the multidisciplinary team
• Maintain and develop high standards of care
• Work proactively to ensure that all patients expectations and needs are met within a timely manner
• Respond to emergency situations with composure, maintaining patient safety and seeking immediate support whilst supporting the patient, family and other staff as required.
• The ability to maintain clear, accurate and concise patient records in keeping with departmental and professional standards.
• Report near misses and untoward incidents, complaints, emergencies, injury or medication efforts via the trust reporting system and assist lead staff in investigating as required.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Professional Development, Education and Training

• Take on responsibility for personal development and support the development of others
• In conjunction with line management identify training.
• Be actively involved in and support the department's education programme
• Consolidate and learn new skills and competencies to provide holistic care.
• Undertake all mandatory training and specified training for your role as HCSW

Communications and Working Relationships

• The ability to communicate effectively with patients, carers and relatives as well as other members of the multidisciplinary team
• Maintain patient dignity and confidentiality at all times.
• Maintain good professional working relationship with the team and Multidisciplinary Team

Rosanna Casuco (Ward Manager - Hatherley)

[e-mail]

0300 422 4825

Person Specification

Qualifications and Training

• GCSE (or equivalent) in Maths and English Grade 4 or above
• Evidence of a completed care certificate

Knowledge and Skills

• Excellent communication and interpersonal skills
• Basic IT skills

Clinical Experience

• Experience in any form in Health Care Setting
• Previous experience as HCSW within a relevant specialty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year(pa, pro rata if part time)