Clinic Operations Leader – Accelerator Team

Thérapie Clinic; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aesthetic treatment provider in the UK seeks a Clinic Manager to oversee multiple clinics, ensuring exceptional client experiences and operational excellence. This role involves leading teams, managing staff relations, and driving sales. Ideal candidates should have proven management experience, strong organizational skills, and a background in customer service and sales. Enjoy perks like uncapped earnings, free treatments, and opportunities for career progression within a fulfilling environment.

Benefits

Uncapped earnings

Free laser hair removal

Family discounts

10% off Fertility & Optilase treatments

One free treatment cycle of IVF

Free laser eye surgery after 2 years

Discounts on skin treatments

Career progression opportunities

Paid training in academy

Extra day off on birthdays

Longevity bonus for dedicated service

Employee Assistance Scheme

Qualifications

• Proven management or supervision experience, ideally in a multi-site or operational role.
• Strong organisational skills and attention to detail.
• Experience mentoring and developing teams.
• Excellent customer service and management skills.
• An eye for driving sales and seeking out new commercial opportunities.

Responsibilities

• Lead and inspire teams across multiple clinics, fostering a culture of excellence.
• Ensure every clinic delivers outstanding client experiences while achieving goals.
• Complete regional reporting on operations and commercial targets.
• Manage employee relations including disciplinary and grievance processes.
• Oversee staff rostering and annual leave management across clinics.
• Identify opportunities to improve operational efficiency and client satisfaction.

Skills

Management experience

Organisational skills

Team mentoring

Customer service skills

Sales experience

Job description

A leading aesthetic treatment provider in the UK seeks a Clinic Manager to oversee multiple clinics, ensuring exceptional client experiences and operational excellence. This role involves leading teams, managing staff relations, and driving sales. Ideal candidates should have proven management experience, strong organizational skills, and a background in customer service and sales. Enjoy perks like uncapped earnings, free treatments, and opportunities for career progression within a fulfilling environment.