Clinic Operations Administrator

NHS Jobs; England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company events

Company pension contributions

Health & wellbeing programme

On-site parking

Private medical insurance

Generous Sick pay

Life Cover

25 days holiday + bank holidays

Job summary

Dorset Heart Clinic in Bournemouth seeks a dedicated Administrator to support clinic operations within the NHS Trust. The role covers reception duties, appointment bookings, patient communication, and collaboration with consultants and GPs.

The post is full-time, 37.5 hours weekly, with salary from £25,685 depending on experience. Benefits include pension contributions, private medical insurance, on-site parking and 25 days holiday plus bank holidays.

Qualifications

• Experience in medical administration or reception is preferred.
• Strong organisational and communication skills.

Responsibilities

• Liaise with consultants, patients, GPs and insurers to manage communications and appointments.
• Book outpatients appointments on IT systems.
• Prepare medical notes and ensure paperwork is complete and filed.
• Collect and log payments from self-payers on the day of clinic visits.
• Type letters and correspondence accurately and swiftly.
• Maintain inventory of clinical supplies and support reception duties as needed.
• Collaborate with clinical staff and department heads to ensure smooth clinic operations.
• Complete mandatory training to stay compliant with procedures.

Job description

Dorset Heart Clinic in Bournemouth seeks a dedicated Administrator to support clinic operations within the NHS Trust. The role covers reception duties, appointment bookings, patient communication, and collaboration with consultants and GPs.

The post is full-time, 37.5 hours weekly, with salary from £25,685 depending on experience. Benefits include pension contributions, private medical insurance, on-site parking and 25 days holiday plus bank holidays.