Outpatient Appointment Coordinator

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Poole; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is seeking a Patient Administrator to provide outpatient appointment booking and patient support across hospital sites including Poole. The role involves coordinating with consultants, medical secretaries, and primary care teams, while delivering a high standard of patient service.

The post requires strong communication, accuracy, and multitasking abilities, with a friendly, patient-focused approach to ensure clinics run smoothly

Qualifications

• Excellent communication and customer service skills.
• Accurate data entry and attention to detail.
• Ability to multitask in a busy outpatient environment.

Responsibilities

• Book patient appointments from referral letters and updates.
• Liaise with Consultants, medical secretaries, and other departments.
• Provide a welcoming receptionist service and check patient details.
• Ensure clinics are ready for clinicians and patients.

Skills

Communication skills

Multitasking

Attention to detail

Team player

Job description

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is seeking a Patient Administrator to provide outpatient appointment booking and patient support across hospital sites including Poole. The role involves coordinating with consultants, medical secretaries, and primary care teams, while delivering a high standard of patient service.

The post requires strong communication, accuracy, and multitasking abilities, with a friendly, patient-focused approach to ensure clinics run smoothly