Clinic Operations Coordinator - Travel & Patient Admin

Health Partners Group; Birmingham; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Contributory pension scheme up to 6%

Life assurance

25 days annual leave plus bank hols

Birthday day off

Discounted gym membership

Health cashback plan

Job summary

Health Partners is seeking a highly organised Clinic Administrator to support our Solihull clinic, with travel to Birmingham sites. It is a full-time role, 37.5 hours weekly, requiring a UK driving licence and willingness to travel between clinic locations.

You will manage reception, patient bookings, clinician support, and data entry while ensuring high standards of governance and confidentiality. Benefits include pension, annual leave, and wellbeing perks.

Qualifications

• Strong organisational and time management skills with high attention to detail.
• Excellent verbal and written communication; proficient with databases, MS Office and electronic records.
• Full UK driving licence and willingness to travel between clinic sites.
• Experience in Occupational Health or healthcare settings is advantageous.
• Knowledge of medical confidentiality and data protection; experience with clinic bookings and referrals.

Responsibilities

• Oversee daily clinic operations, ensuring a professional and welcoming environment.
• Provide admin support to clinicians by organising documentation and schedules.
• Deliver end-to-end customer service as first point of contact.
• Manage communications via phone, email, and messages; liaise with referrals and bookings.
• Perform data entry, scanning, and document maintenance per governance rules.
• Monitor stock levels of medical and non-medical supplies.
• Conduct compliance checks and support health and safety requirements.
• Support audits and create flexible cover across sites including travel.

Skills

Administrative skills

Customer service

Communication

Time management

Attention to detail

Tools

MS Office Suite

Electronic records systems

Database systems

Job description

Health Partners is seeking a highly organised Clinic Administrator to support our Solihull clinic, with travel to Birmingham sites. It is a full-time role, 37.5 hours weekly, requiring a UK driving licence and willingness to travel between clinic locations.

You will manage reception, patient bookings, clinician support, and data entry while ensuring high standards of governance and confidentiality. Benefits include pension, annual leave, and wellbeing perks.