Administrator

NHS Jobs; England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company events

Company pension contributions

Health & wellbeing programme

On-site parking

Private medical insurance

Generous Sick pay

Life Cover

25 days holiday + bank holidays

Job summary

Dorset Heart Clinic in Bournemouth seeks a dedicated Administrator to support clinic operations within the NHS Trust. The role covers reception duties, appointment bookings, patient communication, and collaboration with consultants and GPs.

The post is full-time, 37.5 hours weekly, with salary from £25,685 depending on experience. Benefits include pension contributions, private medical insurance, on-site parking and 25 days holiday plus bank holidays.

Qualifications

• Experience in medical administration or reception is preferred.
• Strong organisational and communication skills.

Responsibilities

• Liaise with consultants, patients, GPs and insurers to manage communications and appointments.
• Book outpatients appointments on IT systems.
• Prepare medical notes and ensure paperwork is complete and filed.
• Collect and log payments from self-payers on the day of clinic visits.
• Type letters and correspondence accurately and swiftly.
• Maintain inventory of clinical supplies and support reception duties as needed.
• Collaborate with clinical staff and department heads to ensure smooth clinic operations.
• Complete mandatory training to stay compliant with procedures.

Job description

JOB TITLE: Administrator REPORTS TO: Clinic Manager LOCATION: Dorset Heart Clinic, Bournemouth, UK HOURS: Working patterns are assigned across Monday to Sat, typically covering 8am - 8pm with full-time hours equating to 37.5 per week. We expect there will be no requirement to work Bank Holidays without prior & mutual agreement. SALARY: From £25,685.00/year, depending on experience. JOB TYPE: Full-time, Permanent BENEFITS: Company events Company pension contributions Health & wellbeing programme On-site parking Private medical insurance Generous Sick pay Life Cover 25 days holiday + bank holidays RESPONSIBILITIES AND DUTIES To liaise effectively and efficiently with (but not limited to) the following individuals/organisations: Consultants and their secretaries. Patients and their relatives. Referring GPs and their offices. Private medical insurance companies. Clinical staff. NHS Trust staff. Self-Payers; and Other third-party organisations. To manage correspondence and telephone enquiries speedily and accurately. To book outpatients appointments onto IT systems. To prepare medical notes and other clinical information in preparation for a clinical session, ensuring all paperwork is filed correctly and no notes are missing. To ensure all payments for self-payers are collected on the same day as their clinic visit wherever possible. To type letters and other correspondence accurately and swiftly. To ensure a log of any payments received is completed on a weekly basis and updated on the appropriate management systems. To provide clinic receptionist duties if required to do so. To maintain inventory of supplies. To collaborate closely with medical staff, department heads, and other administrators to support effective communication, collaboration, and problem-solving. To undertake mandatory training relevant to the role to remain compliant with our ways of working. Any other duties that may be required consistent with the nature and grade of the post.

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust