Client Relationship Manager – Public Sector (Wales)

Moxie People; Swansea; Hybrid; GBP 57,000 - 63,000; Full time

Benefits offered by this job

Autonomy in role

Hybrid working across Wales

One day in office per week

Job summary

Moxie People are working with an organisation operating within the public sector procurement and construction environment to recruit a Client Account Manager for a six-month fixed-term contract.

This role focuses on developing trusted partnerships with existing clients across Wales, ensuring stakeholders in housing, asset management, development, construction, maintenance and improvement programmes receive proactive support and maximise procurement solutions.

Qualifications

• Experience building and managing stakeholder relationships within the social housing, property or public sector environment.
• Strong communication and influencing skills to manage client partnerships.
• Experience working in customer-focused or account management roles.

Responsibilities

• Manage relationships with existing clients across Wales.
• Support customers to fully utilise procurement solutions available to them.
• Understand client development, maintenance and investment programmes.
• Provide ongoing support throughout project lifecycles.
• Develop engagement plans to strengthen customer relationships and improve service adoption.
• Identify future project opportunities and ensure appropriate support is provided.
• Maintain accurate records of customer engagement and project activity through CRM systems.

Skills

Stakeholder management

Relationship building

Communication

Influencing skills

Tools

CRM systems

Job description

Moxie People are working with an organisation operating within the public sector procurement and construction environment to recruit a Client Account Manager for a six-month fixed-term contract.

This role focuses on developing trusted partnerships with existing clients across Wales, ensuring stakeholders in housing, asset management, development, construction, maintenance and improvement programmes receive proactive support and maximise procurement solutions.