Client Engagement Manager – Wales (Hybrid, 6-month FTC)

Yolk Recruitment; Hengoed; Hybrid; GBP 48,000 - 59,000; Full time

Benefits offered by this job

Car allowance

Local Government Pension Scheme

34 days annual leave + Bank Holidays

Birthday leave

Flexible and hybrid working

36-hour working week

Job summary

Yolk Recruitment is recruiting on behalf of an established not-for-profit organisation to appoint a Client Support Manager on a 6-month fixed-term contract across Wales. The role focuses on managing client relationships, identifying opportunities and supporting procurement solutions for public sector bodies.

You will engage with clients, suppliers and internal teams, develop engagement plans, and drive commercial activities while maintaining accurate CRM records and meeting targets.

Qualifications

• Proven experience in client-focused account management or business development.
• Understanding of public sector procurement and building maintenance.
• Strong relationship-building and stakeholder engagement skills.
• Experience using a CRM system to manage leads and opportunities.
• Degree or equivalent qualification; Microsoft Dynamics helpful.

Responsibilities

• Act as key point of contact for clients across Wales, and manage engagement plans.
• Develop and deliver client engagement plans and meet clients regularly.
• Identify new leads and opportunities and manage the CRM pipeline.
• Support delivery of client projects with internal teams and suppliers.
• Travel across Wales and spend one day per week in the office; driving licence needed.

Skills

Client management

Stakeholder engagement

Relationship building

Negotiation

Presentation skills

CRM experience

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Dynamics

Job description

Yolk Recruitment is recruiting on behalf of an established not-for-profit organisation to appoint a Client Support Manager on a 6-month fixed-term contract across Wales. The role focuses on managing client relationships, identifying opportunities and supporting procurement solutions for public sector bodies.

You will engage with clients, suppliers and internal teams, develop engagement plans, and drive commercial activities while maintaining accurate CRM records and meeting targets.