Client Manager

Blusource Finance Limited; Bury St Edmunds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A growing accountancy firm is seeking a confident and organised Client Manager to lead teams and ensure operational excellence. In this role, you will oversee daily operations, enhance team performance, and act as a trusted client contact, maintaining high service standards. The position offers flexible hybrid working and includes benefits such as 25 days annual leave, ongoing training, and a wellbeing programme. This is an excellent opportunity for those looking to shape a dynamic practice.

Benefits

25 days’ annual leave plus bank holidays

Ongoing CPD and training

Flexible hybrid working

Enhanced maternity scheme

Income protection for long-term illness

Life assurance policy

Study support and professional memberships

Health cash plan

Enhanced sick pay

Wellbeing programme

Regular social events

Qualifications

• Proven experience in a managerial role within accountancy.
• Ability to guide and mentor team members effectively.
• Strong communication skills for client interactions.

Responsibilities

• Guide and mentor team members with task allocation.
• Review workflows to enhance efficiency and satisfaction.
• Ensure timely and professional client communication.

Skills

Team leadership

Client communication

Process improvement

Job description

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.

The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.

Responsibilities

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.
• Review and refine internal workflows to improve efficiency and client satisfaction.
• Handle client communication, ensuring queries are addressed quickly and professionally.
• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.
• Monitor adherence to relevant regulations and industry requirements.

Benefits

• 25 days’ annual leave plus bank holidays
• Ongoing CPD and training
• Flexible hybrid working
• Enhanced maternity scheme
• Income protection for long-term illness.
• Life assurance policy
• Study support and professional memberships
• Health cash plan
• Enhanced sick pay.
• Wellbeing programme
• Regular social events