Client Liaison Manager - Healthcare Sector

Ashdown Group; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading home care provider in London is seeking a Client Liaison Manager to ensure exceptional person-centred care delivery. The ideal candidate should have experience in health management and be proficient with patient management systems. This role offers a salary up to £38,000, along with a supportive work environment and opportunities for ongoing training.

Benefits

Salary up to £38,000

Pension

20 days holiday plus bank holidays

Ongoing training and professional development

Qualifications

• Previous experience as a Health professional or Care Manager/Supervisor.
• Strong knowledge of person-centred care planning and risk assessment.
• Excellent understanding of CQC regulations and best practice in care provision.
• Full UK driving licence with access to own vehicle.

Responsibilities

• Act as the first point of contact for clients ensuring exceptional care delivery.
• Develop personalised care plans and conduct risk assessments.
• Ensure compliance with CQC regulations in documentation and care delivery.

Skills

Confident communicator

Outstanding people skills

Strong organisational skills

Excellent written and verbal communication

Knowledge of CQC regulations

Proficient with Patient Management systems

Time-management abilities

Education

Background in care management, nursing, or health discipline

Tools

Microsoft Office

Job description

Do you have a background in care management, nursing or another health discipline and looking for a fulfilling role within the healthcare sector? Our client, an award-winning home care provider, are seeking a Client Liaison Manager to join their dedicated team.

As Client Liaison Manager, you will be the first point of contact for new and existing clients to ensure the delivery of exceptional, person-centred care. The role will require you to work autonomously and manage your own diary to reflect client requirements but will be primarily based at the company’s offices near Kingston.

You will be a confident communicator and with previous experience of working across multidisciplinary teams, including GPs, hospitals, community nursing teams, social services, and other health professionals. A key part of your role will be to develop personalised care plans, conduct thorough risk assessments and create and maintain MAR charts, ensuring all documentation and care delivery strictly adhere to CQC regulations.

The is an integral role within the business and you will ensure that clients and their families are supported with compassion and discretion at all times.

•Previously worked as a Health professional or Care Manager/Supervisor

• Strong knowledge of person-centred care planning and risk assessment.

• Excellent understanding of CQC regulations and best practice in care provision.

• Proficient with Patient Management systems and Microsoft Office.

• Outstanding people skills with empathetic approach.

• Excellent communication skills, both written and verbal.

• Strong organisational and time-management abilities.

• Full UK driving licence with access to own vehicle.

This is a fantastic opportunity to join a supportive and inclusive working environment where you will benefit from ongoing training and professional development opportunities. The role is offered with a salary of up to £38,000, pension and 20 days holiday plus bank holidays