Client Experience Specialist - Centre & Events

Office Angels; City Of London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading employment agency is seeking a Client Experience Coordinator in Paddington to support daily operations and provide exceptional customer service. The role involves managing the business centre, handling client inquiries, and organizing events. The ideal candidate has at least 3 years of customer-facing experience, strong organizational skills, and proficiency in Microsoft Office. This full-time position offers opportunities for personal and professional development within a vibrant team culture.

Benefits

Annual training opportunities

Vibrant team culture

Opportunities for personal and professional development

Qualifications

• At least 3 years of customer-facing experience.
• Ability to work independently and as a team player.
• Flexibility to travel to other sites when needed.

Responsibilities

• Assist in the smooth running of the business centre.
• Manage the centre in the absence of the Centre Manager.
• Handle client billing and invoicing effectively.
• Process catering orders and meeting room requests.
• Address customer inquiries promptly and professionally.
• Collaborate with the building team on access and maintenance.
• Manage visitor registration and access passes.
• Organize events for clients.
• Conduct viewings of the centre.

Skills

Customer service

Organizational skills

Problem-solving

Proficiency in Microsoft Word and Outlook

Communication skills

Job description

A leading employment agency is seeking a Client Experience Coordinator in Paddington to support daily operations and provide exceptional customer service. The role involves managing the business centre, handling client inquiries, and organizing events. The ideal candidate has at least 3 years of customer-facing experience, strong organizational skills, and proficiency in Microsoft Office. This full-time position offers opportunities for personal and professional development within a vibrant team culture.