Client Experience & Facilities Manager — Central London

Hines; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading real estate firm is seeking a Facilities and Client Experience Manager in London. This role involves managing property operations, delivering first-class service, and building client relationships. Ideal candidates should have strong communication skills, experience in property management, and a passion for customer service. The firm offers competitive compensation and benefits, along with a commitment to fostering a diverse and inclusive workplace.

Benefits

Comprehensive training

Competitive compensation

Generous vacation packages

Qualifications

• Experience of working within Central London property.
• Knowledge of current Health & Safety legislation.
• Passion for delivering first-class service.

Responsibilities

• Manage the day-to-day operations of tenant services.
• Act as primary contact for tenant requests and concerns.
• Ensure compliance with health and safety regulations.

Skills

Strong communication skills

Customer focused

Good numerical skills

Ability to work under pressure

Tools

Excel

Word

MS Outlook

Job description

A leading real estate firm is seeking a Facilities and Client Experience Manager in London. This role involves managing property operations, delivering first-class service, and building client relationships. Ideal candidates should have strong communication skills, experience in property management, and a passion for customer service. The firm offers competitive compensation and benefits, along with a commitment to fostering a diverse and inclusive workplace.