Client Experience & Facilities Manager — Central London

Life Time; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management firm in Central London seeks a Facilities and Client Experience Manager to oversee the daily operations of a new office building. The role calls for a professional who is passionate about customer service and skilled in building management. Responsibilities include managing tenant relationships, ensuring compliance with health and safety regulations, and delivering exceptional service. Ideal candidates will have experience in property management and a strong commitment to client care. Competitive compensation and benefits are offered.

Benefits

Comprehensive training

Competitive compensation

Robust benefits

Generous vacation packages

Qualifications

• Experience in Central London property management or front of house.
• Passion for first-class service and client satisfaction.
• Knowledge of current Health & Safety legislation.

Responsibilities

• Manage daily operations of the property ensuring high service delivery.
• Act as primary contact for tenants, addressing their requests promptly.
• Oversee building personnel and coordinate services for tenants.

Skills

Strong communication skills

Customer focused

Good numerical skills

High level of organisational skills

Ability to work under pressure

Tools

Excel

Word

MS Outlook

Job description

A leading property management firm in Central London seeks a Facilities and Client Experience Manager to oversee the daily operations of a new office building. The role calls for a professional who is passionate about customer service and skilled in building management. Responsibilities include managing tenant relationships, ensuring compliance with health and safety regulations, and delivering exceptional service. Ideal candidates will have experience in property management and a strong commitment to client care. Competitive compensation and benefits are offered.