Client Care Specialist - Veterinary Reception

Inspiring Vet Care; England; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

6.6 weeks' annual leave plus your生日?

Increasing holiday allowance based on?

Enhanced family-friendly policies,包括M,

Employee wellbeing initiatives

Learning and development opportunities

Pension scheme

Discounted veterinary care

Green Cars salary sacrifice scheme and

Job summary

inspiring vet care in the UK is hiring a Client Care Co-ordinator to greet clients and patients with a warm, professional and compassionate approach while supporting the smooth running of the practice. You will manage bookings, handle enquiries and communicate with clients and teams to ensure a positive journey for every client and patient.

This full-time role involves varied reception duties, a patient-centric attitude and collaboration with clinical and non-clinical colleagues.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role with a focus on service and attention to detail.
• Ability to manage multiple tasks effectively in a busy environment.

Responsibilities

• Deliver a warm, professional and compassionate experience for every client and patient.
• Manage appointments, telephone enquiries and client communications efficiently.
• Handle cash and card payments accurately.
• Maintain confidentiality and manage sensitive information appropriately.
• Support colleagues across the practice to ensure smooth day-to-day reception operations.
• Remain calm, organised and professional in a busy and emotionally demanding environment.

Skills

Communication skills

Customer-facing

Organised

Team player

Attention to detail

Job description

inspiring vet care in the UK is hiring a Client Care Co-ordinator to greet clients and patients with a warm, professional and compassionate approach while supporting the smooth running of the practice. You will manage bookings, handle enquiries and communicate with clients and teams to ensure a positive journey for every client and patient.

This full-time role involves varied reception duties, a patient-centric attitude and collaboration with clinical and non-clinical colleagues.