Client Care Coordinator

MSI Reproductive Choices; Stoke Gifford; On-site; GBP 28,000 - 34,000; Full time

Job summary

A reproductive health organization is seeking a Client Care Coordinator in Stoke Gifford. This full-time role involves providing administrative support and guidance to clients through their care journey. Responsibilities include handling phone consultations and data processing, ensuring clients receive compassionate care. Comprehensive training is offered, and prior healthcare experience is a plus. The position provides a competitive salary, flexible scheduling, and numerous perks, contributing to a supportive work environment.

Benefits

Free parking

Competitive salary

Employer pension contribution

24/7 Employee Assistance Programme

Flexible schedule

Birthday Bonus day off

Qualifications

• Prior experience in healthcare is desirable, though not essential.
• Ability to handle phone consultations and administrative tasks.
• Strong communication skills to interact with clients effectively.

Responsibilities

• Handle a variety of administrative tasks including phone consultations.
• Process data to ensure seamless client care.
• Support clients throughout their reproductive care journey.

Skills

Client support

Data processing

Communication

Organizational skills

Job description

Client Care Coordinator

MSI Reproductive Choices
Stoke Gifford

£28,795 per year - estimated ?

Permanent

Full time

NEW

Location: Bristol

Contract Type: Permanent

Hours: Full time, 37.5 hours per week

What can we offer you

• Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression.

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care.

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices.

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you'll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training.

For more information on the role, please refer to the following job description.