Client Advisor

Specialist Risk Group; Witham; On-site; GBP 25,000 - 40,000; Full time

Job summary

A dedicated risk solutions company in Witham is seeking a professional to manage commercial insurance requirements. The role involves developing client relationships, administering policies, and providing proactive client support. Ideal candidates will have experience in the insurance industry and strong communication skills. Comprehensive benefits including medical cover and additional holiday are offered.

Benefits

25 days holiday

Company pension scheme

Private medical cover

Life insurance

Charity volunteering days

Qualifications

• Experience in the insurance industry, ideally in commercial package business.
• Ability to build strong relationships with stakeholders.
• Proven collaborative teamwork skills.

Responsibilities

• Administer commercial clients' insurance requirements.
• Develop positive relationships with clients and stakeholders.
• Maintain filing system and ensure information storage.

Skills

Communication

Organizational skills

IT literacy

Self-motivation

Tools

Microsoft Products

Acturis

Job description

Who we are

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the Role

You will work within a dedicated department to our unique specialism for clients with an element of exposure to fire safety, namely Protection and Detection (PaD). You will administer commercial clients’ insurance requirements daily including general enquiries, renewals, mid-term adjustments, obtaining quotations, invoicing.

What you will be doing

• Develop and in depth understanding of the niche sector to which the department is based on
• Develop and maintain positive relationships with Commercial Clients, Account Executives, Colleagues, Underwriters and Business Development Managers
• Provide a proactive and timely service to commercial clients
• Administer commercial clients’ needs and requirements throughout the policy period. This will include responding to queries, processing Mid-Term Adjustments
• Maintain an efficient filing system, ensuring information is stored appropriately

Who we are looking for

You’ll Have Experience Working In The Insurance Industry, Ideally Within Commercial Package Business. You’ll Be a Confident Communicator—both Written And Verbal— with the Ability To Build Strong Relationships With Internal And External Stakeholders. Strong IT Literacy Is Essential, Along With Experience Using Different Systems And Microsoft Products, Ideally Acturis.

• A proven ability to work collaboratively as part of a team.
• Strong organisational skills and the ability to prioritise workloads to meet deadlines.
• Self-motivation and a proactive approach to problem‑solving.

What you will get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

• 25 days holiday plus an extra half‑day off to celebrate your birthday month
• Company pension scheme to help secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day‑to‑day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.