Client Account Manager

The Work Shop Resourcing Ltd; Romsey; Hybrid; GBP 38,000; Full time

Job summary

A dynamic recruitment firm in Romsey is looking for a dedicated Client Account Manager to enhance client relationships and drive commercial success. This full-time role offers an annual salary of £38,000, flexible working after probation, and generous annual leave. Responsibilities include collaborating with Senior Practitioners to support leads and maintain client documentation. Ideal candidates should possess strong sales support experience, excellent communication skills, and proficiency with Microsoft Office and HubSpot CRM.

Benefits

33 days annual leave

Private medical insurance

Employee Assistance Programme (EAP)

Flexible working

Wellbeing initiatives

Qualifications

• Experience in sales support or account coordination roles, ideally within professional services.
• Experience managing client relationships and nurturing leads.
• Proactive problem solver who anticipates challenges.

Responsibilities

• Collaborate to anticipate client needs and maximize opportunities.
• Support leads from initial contact to closed deals.
• Build and maintain strong client relationships.

Skills

Sales support experience

Client relationship management

Commercial acumen

Problem solving

Excellent communication

Organisation skills

Proficiency in Microsoft Office

HubSpot CRM proficiency

Tools

HubSpot CRM

Microsoft Office

Conferencing platforms

Job description

Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Client Account Manager to join a dynamic and well‑established business in Romsey.

Package offered to the Client Account Manager

• £38,000 annual salary
• Permanent, full‑time (37.5 hrs/week, Mon‑Fri, 9:00‑5:30)
• 33 days annual leave (inclusive of bank holidays)
• Flexible working: 1‑2 days from home post probation
• Company shutdown over Christmas
• Private medical insurance
• Employee Assistance Programme (EAP)
• Company sick leave
• Wellbeing initiatives, free fitness class and access to coaching
• Regular company social events, team bonding, and charitable initiatives

Main duties of the Client Account Manager

• Collaborate with Senior Practitioners to anticipate client needs and maximise commercial opportunities through regular communication.
• Support Senior Practitioners with leads from initial contact to closed deals while ensuring commercial milestones are met.
• Build and maintain strong client relationships, including with Executive Assistants and stakeholders.
• Prepare and upload client sales documentation and maintain up to date records.
• Coordinate seamless handover of closed deals and provide ongoing logistical support, including scheduling, international travel, itineraries, and materials preparation.

Key competences of the Client Account Manager

• Experience in sales support or account coordination roles, ideally within professional services or consulting.
• Experience in client relationship management, lead nurturing, and sales pipeline management.
• Strong commercial acumen and ability to identify opportunities for growth.
• Proactive problem solver who anticipates challenges and identifies potential objections early.
• Excellent communication and interpersonal skills, with confidence handling client information and engaging stakeholders at all levels.
• Exceptional organisation, time management, and prioritisation abilities.
• Highly proficient in Microsoft Office software and conferencing platforms.
• Proficiency in HubSpot CRM and LinkedIn is strongly desirable.

Please APPLY NOW if you would like to hear more about this exciting opportunity and make your mark in a fast‑paced, supportive, and growing business.