Client Account Growth Manager, Partnerships (Hybrid UK)

PayByPhone; Liverpool; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Life insurance

Career growth and learning support

Job summary

PayByPhone in the UK is seeking a Client Account Manager to oversee a portfolio of partnership-based client accounts and drive growth in local markets, using research and on-the-ground insight. You will build and manage relationships with strategic partners, analyze data, and coordinate joint activities across the Salesforce CRM, while working in a hybrid arrangement across Northern England or Liverpool.

The role reports to the Commercial Director and offers a salary of £32,000-£35,000 with

Qualifications

• Experience in client or account management with a commercial mindset.
• Strong analytical skills to gather, analyse and present data clearly.
• Experience in building and managing external relationships, including with partners.
• Good working knowledge of Microsoft Office; familiarity with Salesforce.
• Educated to degree level or equivalent experience.

Responsibilities

• Manage a portfolio of partnership-based client accounts, providing an efficient, responsive service.
• Grow PayByPhone’s presence and transaction volumes in your markets, against agreed targets.
• Carry out local area research, using data and on-the-ground insight, to understand client areas and identify opportunities.
• Act as a liaison between PayByPhone and our strategic partners, building relationships and coordinating joint activity.
• Identify and progress new business opportunities, keeping our CRM (Salesforce) accurate and up to date.
• Contribute to broader UK Commercial projects as required.

Skills

Account management

Relationship building

Data analysis

CRM familiarity

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Excel

Job description

PayByPhone in the UK is seeking a Client Account Manager to oversee a portfolio of partnership-based client accounts and drive growth in local markets, using research and on-the-ground insight. You will build and manage relationships with strategic partners, analyze data, and coordinate joint activities across the Salesforce CRM, while working in a hybrid arrangement across Northern England or Liverpool.

The role reports to the Commercial Director and offers a salary of £32,000-£35,000 with