Hybrid SaaS Account Manager – Growth & Retention

Confidential; Glasgow; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Confidential in the United Kingdom is seeking an Account Manager to manage and develop a portfolio of existing customer accounts across the UK and international markets, building strong, long-term relationships.

You will conduct regular business reviews to understand goals and ROI, drive engagement, identify growth opportunities with internal teams, and support onboarding with product demos and training. This role offers hybrid working and progression.

Qualifications

• Experience in account management or customer success in B2B SAAS.
• Strong communication, presentation and relationship-building skills.
• Commercially driven, organised, proactive with multi-priority management.

Responsibilities

• Manage and develop portfolio of existing customer accounts across the UK and international markets, building relationships.
• Conduct regular business reviews to understand goals and ROI, driving engagement.
• Identify revenue growth and collaborate with internal sales on expansion opportunities.
• Support onboarding for new customers with product training and demos.

Skills

Account Management

Customer Success

B2B Experience

Job description

Confidential in the United Kingdom is seeking an Account Manager to manage and develop a portfolio of existing customer accounts across the UK and international markets, building strong, long-term relationships.

You will conduct regular business reviews to understand goals and ROI, drive engagement, identify growth opportunities with internal teams, and support onboarding with product demos and training. This role offers hybrid working and progression.