Cleaning Team Leader

EMCOR UK; England; On-site; GBP 31,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a supervisor for their cleaning team. The role involves ensuring high employee engagement, managing compliance with company policies, and monitoring overall service delivery. Candidates should have supervisory experience in the cleaning industry and strong communication skills. This full-time permanent position comes with competitive benefits and a commitment to employee development.

Benefits

20 days holiday + bank holidays

Employee assistance programme

Extensive learning and development opportunities

Paid volunteering and charity days

Qualifications

• Experience in the cleaning industry at supervisory level is an advantage.
• Ability to lead teams and engage employees effectively.
• IT literacy is essential.

Responsibilities

• Supervise the cleaning team and ensure high employee engagement.
• Manage compliance with policies and procedures.
• Monitor subcontractors' performance on-site.
• Ensure safety and training adherence for staff.
• Deliver comprehensive service in cleaning and associated services.

Skills

Self-motivated

Good communication skills

Flexibility to meet service requirements

Education

Any recognised industry training/qualification

IOSH Working Safely

Job description

Overview

Role overview

Location: Rickmansworth, WD3

Salary: £30,972 per annum + EMCOR Flex Benefits

Working Hours: 0730-1430, 40 hours per week, Monday-Friday

Contract Type: Permanent, Full Time

Benefits: 20 days holiday + BH, flex benefits, EMCOR Discount Scheme, Company Pension, Company Sick Pay

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

What you'll do:

• People
• Provide supervision of the cleaning team, ensuring a culture of high employee engagement and participation and aligned with the overall EUK objectives.
• Support Line Manager in the compliance with EUK Policies and Procedures, including but not limited to recruitment, staff rotas, staff performance, management of staff absence, staff training and development and appraisals and payroll.
• Carry out and facilitate regular staff meetings with all direct reports to ensure open and two-way feedback on service delivery, resources, health and safety, etc.

Supply Chain

• Monitor appointed subcontractors’ performance whilst on site.

Finance / Commercial

• Stock control management

Customer

• Integrate within client activities and when requested attend client / customer meetings.
• Work with all stakeholders and colleagues with a collaborative, partnership approach

Performance

• Ensure data is collated for monthly KPI / SLA reports as required
• Participate in audit programmes and inspections.

Innovation

• Develop cleaning innovation ideas to enhance and / or adapt the working environment

Service Delivery

• Be responsible for delivering and maintaining the procedures and systems necessary for providing a comprehensive service delivery for cleaning and associated Services on our sites.
• Plan, prepare and complete works within contract scope
• Report any service shortfalls to Line Manager
• Responsible for monitoring and reporting requirement for the servicing and maintenance of all cleaning machinery and equipment is recorded and managed.
• Provide a timely response to work requests received.
• Proactively report on work activity
• Support with the management of team resource to ensure holiday and sickness cover in place, to ensure delivery of service at all times.

Health and Safety

• Monitoring and maintaining staff training records and delivery of Health and Safety Toolbox Talks
• COSHH materials are recorded and updated on regular basis.
• Ensure all follow the agreed Risk Assessments and Methods Statement for cleaning tasks.
• Ensure all staff have appropriate PPE to undertake their roles and implement regular audit checks.
• Ensure appropriate governance is in place, so that all employees work safely, complying with all Statutory Regulations and EMCOR policy.

About the role:

Who you'll be:

• Able to work with minimal management and be self-motivated.
• IT literate.
• Good communication skills (written and spoken English) to ensure safety of staff
• Positive approach to leadership
• Flexibility to meet service requirements

Advantage

• Cleaning Industry experience at supervisory or above
• People / Team supervision experience
• IOSH Working Safely
• Any recognised industry training / qualification

Additional information

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

EMCOR UK benefits

Benefits

• 20 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail / dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits : Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.