Cleaning Supervisor

OCS Group Limited; Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company in Peterborough is seeking a Supervisor to oversee cleaning operations. The role involves managing a small team, ensuring high cleanliness standards, and conducting regular audits. Ideal candidates will have previous supervisory experience, strong IT skills including MS Office, and excellent customer service skills. This position requires effective communication and the ability to lead a team while adhering to company policies. Join us to contribute to creating safe, clean environments for our clients.

Qualifications

• Previous supervisor experience preferably in a cleaning environment.
• Good IT skills in use of systems and MS Office.
• Excellent customer service skills.

Responsibilities

• Oversee cleaning staff to maintain cleanliness standards.
• Manage team schedules, training, and performance.
• Conduct weekly cleaning audits and escalate issues.
• Order stock and manage supply distribution.

Skills

Team leadership

Customer service

IT skills

Attention to detail

Tools

MS Office

Job description

As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment.

Responsibilities

• Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
• Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
• Responsible for delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
• Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
• Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
• Manage the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning stores.
• You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
• Planning high level and deep cleaning works as required
• Responsible for adherence to company policies and procedures.
  You must have Right to Work in the UK.

Qualifications

• Previous supervisor experience preferably in a cleaning environment
• Good IT skills in use of systems and MS Office
• Desire to lead a team and oversee tasks
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.
• Good attention to detail is required.
  OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Company

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces.