Claims & Underwriting Apprentice

Lawes Insurance Recruitment; Birmingham; On-site; GBP 22,000; Full time

Job summary

A leading insurance organization is offering a 2-year Insurance Apprenticeship in Birmingham. This role provides a unique rotational experience in Claims and Underwriting Operations, alongside formal Insurance qualifications. Ideal candidates are organized, eager to learn, and possess strong communication skills. You will gain valuable practical skills with hands-on training, while also having structured learning opportunities. If you meet the qualifications, contact us today for this exciting opportunity.

Responsibilities

• Support underwriting teams to deliver exceptional client service.
• Record insurance risks and manage bookings.
• Prepare policy documents and process endorsements.
• Assist in delivering the organisation’s claims strategy.
• Ensure claims are handled efficiently and to required standards.

Skills

Strong written and spoken communication skills

High level of accuracy and attention to detail

Organised and proactive

Ability to prioritise tasks effectively

Adaptable and solutions-focused

Strong team player

Education

Minimum A-levels (grade C or above) or equivalent

GCSE including high level in Mathematics and English

Job description

Job Title: Insurance Apprenticeship
Salary: £22,000
Location: Birmingham

PURPOSE OF ROLE

Lawes Group are working with a leading global insurance organisation who have some exciting opportunities to join their Early Careers programme on a 2 year apprenticeship. This offers a Level 3 apprenticeship as well the opportunity to undertake Insurance qualifications too.

This Apprenticeship provides a unique rotational experience, spending 1 year within Claims Operations and 1 year within Underwriting Operations, giving you a full understanding of the insurance lifecycle. You will gain hands‑on experience, technical skills, and an industry‑recognised qualification, laying the foundation for a future career within Insurance.

RESPONSIBILITIES

Underwriting Operations Rotation

• Support underwriting teams to deliver exceptional client service.
• Record insurance risks and manage bookings.
• Prepare policy documents and process endorsements.
• Identify and implement process improvements to optimise efficiency.
• Collaborate with internal teams to build a strong operational understanding.

Claims Rotation

• Assist in delivering the organisation’s claims strategy.
• Liaise with internal and external stakeholders.
• Ensure claims are handled efficiently and to required standards.
• Develop the skills and confidence needed to support customers and brokers effectively.

You will spend 20% of your time in structured learning and 80% in practical, on‑the‑job training, supported throughout by experienced professionals.

DAY‑TO‑DAY

• Supporting underwriting and claims teams with daily tasks.
• Learning how risks are recorded, processed, and managed.
• Understanding the claims journey from notification to settlement.
• Attending training sessions and working toward professional qualifications.
• Working collaboratively with colleagues across multiple business functions.

SKILLS

• Minimum A-levels (grade C or above) or equivalent
• GCSE including high level in Mathematics and English.
• Strong written and spoken communication skills.
• High level of accuracy and attention to detail.
• Organised, proactive, and able to prioritise tasks effectively.
• Adaptable, solutions-focused, and eager to develop professionally.
• Strong team player with a “can‑do” attitude and desire to learn.

If you have the relevant experience or know someone that does, please contact me now on 07441 934 168 or email us at [e-mail]