Claims Handler

Adjusting Appointments Limited; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Independent Global Loss Adjusters is seeking an experienced Claims Handler to manage Property and Liability Claims from start to finish for both the UK and Europe. Responsibilities include investigating claims, negotiating settlements, and liaising with clients and stakeholders. The ideal candidate will have prior claims handling experience, strong communication skills, and the drive to exceed targets. Benefits include a competitive salary, support for industry qualifications, and a comprehensive healthcare scheme.

Benefits

Competitive Annual Basic Salary

Support for Industry qualification

25 days holiday plus bank holidays

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Qualifications

• Previous experience managing a caseload of claims.
• Experience with Property Claims covering various general perils.
• Strong written and verbal communication skills.

Responsibilities

• Investigate and settle claims negotiations.
• Liaise with clients and stakeholders daily.
• Produce reports and ensure compliance.

Skills

Claims handling experience

Negotiation skills

Communication skills

Relationship management

Problem-solving skills

Ability to work under pressure

Education

Industry qualifications

Job description

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.

Responsibilities

• Investigating, negotiating and agreeing settlement of claims
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis
• Liaise with stakeholders overseas
• Produce reports
• Ensure time reporting and billing is compliant
• Liaise closely with the team of Field Adjusters where appropriate
• Attend Client review meetings

Qualifications

• Previous Claims handling experience including caseload management
• Experience of handling Property Claims covering all general perils
• Exceptional communication skills both written and verbal
• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties
• Proven capability in negotiation, decision making and problem‑solving skills
• Thrive in a high‑pressured working environment
• Be driven to meet and exceed targets
• Industry qualifications, working towards or be keen to study and work towards
• Be happy to work from on office base 2/3 days per week

Benefits

• Competitive Annual Basic Salary
• Full support towards Industry qualification as well as support towards career progression and development
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance