Claims Data Scientist

Munich Re; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance company in the UK is looking for a Claims Governance & Reporting professional to produce high-quality reports and insights. You will analyze claims data, support decision-making processes, and collaborate with key stakeholders. The ideal candidate has strong data analysis skills, experience with tools like Power BI, and a background in the insurance industry.

Benefits

Great compensation package

25 days annual leave

Private medical insurance

Employer's contributory pension of 10%

Fully paid 6 months family leave

Qualifications

• Strong skills in data analysis, interpretation, and reporting.
• Experience in data transformation and dashboard development.
• Knowledge of insurance/reinsurance and delegated claims oversight.

Responsibilities

• Take ownership of producing accurate and timely reports.
• Conduct in-depth analysis of claims data.
• Collaborate with the Head of Claims Governance and Reporting.

Skills

Data analysis

Excel

Power BI

Project management

Problem-solving

Education

Degree in relevant field

Tools

Azure DevOps

VBA

DAX

SQL

Job description

Overview

Deliver high-quality, timely, and accurate reporting and management information (MI) to support key decision-making processes. Your primary responsibility will be to assist the Head of Claims Governance and Reporting in producing comprehensive board, committee, and management meeting packs, as well as designing and generating insightful reports and dashboards.

Core Accountabilities

• Take ownership of producing accurate and timely reports, Management Information, and analysis to inform business-critical decisions, ensuring that all stakeholders are well-equipped to make informed choices.
• Conduct in-depth analysis of claims data to identify underperformance, trends, concerns, and themes, providing actionable insights to drive business improvement.
• Collaborate with the Head of Claims Governance and Reporting to develop and implement effective reporting strategies, ensuring that all reports meet the required standards of quality, accuracy, and timeliness.
• Provide expert support for various workshops and projects related to system changes, implementation, and enhancements, ensuring seamless integration and minimal disruption to business operations.
• Be responsible for maintaining the highest standards of data integrity, ensuring that all reports and MI are reliable, accurate, and compliant with regulatory requirements.

Key Responsibilities

As a key member of the team, you will be responsible for ensuring that the Claims Governance & Reporting function operates effectively, efficiently, and in accordance with business objectives. Your expertise, attention to detail, and analytical skills will be essential in driving business growth, identifying areas for improvement, and informing strategic decisions.

• Data collecting, mapping, analytics and maintaining consistency across all clients' data as well as making data accessible to internal and external partners
• Validating and improving metrics and data quality to ensure calculations are accurate
• Creating reports analysing claims portfolios (incl. root cause analysis) in support of internal oversight activities
• Managing end-to-end data flow as project manager and acting as a product owner for innovative claims management tools
• Creating roadmaps for the life cycle of data projects
• Using statistical tools to interpret data sets, detecting trends and patterns that could be valuable for diagnostic and predictive analytics efforts
• Assisting with the preparation of loss runs and claims selection for audits and due diligences
• Participating in special projects (e.g. conduct risk, consumer duty, KPIs) and ad hoc reporting, as required

Regulatory & Conduct Requirements

• Understanding the responsibilities and adhering to the requirements of undertaking in an FCA/PRA regulatory environment
• Ensuring compliance with Insurance Distribution Directive
• Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function
• Ensuring compliance with Munich Re's Code of Conduct and the FCA's Conduct Rules

Qualifications & Skills

• Strong skills in data analysis, interpretation, and reporting
• Proficiency in Excel, Power BI, Azure DevOps, VBA, and DAX
• Experience in data transformation and dashboard development
• Knowledge of insurance/reinsurance and delegated claims oversight
• Strong problem-solving, communication, and organisational skills
• Experience in project and product ownership
• Comfortable working independently in a dynamic, change-driven environment

Desirable

• Familiarity with SQL, R, or other statistical tools
• Exposure to market systems and delegated claims MI (BDX/Audit/Due Diligence)
• Multilingual skills are a plus

About Great Lakes Insurance SE

Together, we engage with everything we have and are, to help humankind act braver and better.

Great Lakes Insurance SE operates from its headquarters in Munich, with branch offices in the UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited, regulated by the Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

About the Role

As a crucial member of the Claims Governance & Reporting Team, you will be accountable.

Benefits

You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and an employer's contributory pension of 10%. We are one of the few employers to offer fully paid 6 months family leave for times when you need it the most.

About Us

You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning. You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders. We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn. You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions. We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged. At Munich Re, embracing the power of differences is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of identities and backgrounds. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process.