Claims Care Advisor - Hybrid, 24/7 Support (UK)

Sedgwick; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance service provider is looking for dedicated Customer Service Advisors across the UK. The role involves being the first point of contact for customers starting their claim journey, primarily handling home emergencies and property damage inquiries. Full training is provided, making it an excellent opportunity for anyone from a customer service background or those looking to join the insurance industry. This position offers competitive remuneration and a hybrid working model.

Benefits

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Private healthcare plan

Life assurance

Employee assistance programme

Qualifications

• Must be customer-focused and passionate about delivering excellent service.
• No prior experience required as full training will be provided.
• Applicant should be prepared to work flexible hours.

Responsibilities

• Be the first point of contact for customers at the start of their claim journey.
• Handle calls about home emergencies and property damage claims.
• Provide support in a dynamic, inclusive team environment.

Skills

Experience in a customer service office environment

Excellent communication skills

Job description

A leading insurance service provider is looking for dedicated Customer Service Advisors across the UK. The role involves being the first point of contact for customers starting their claim journey, primarily handling home emergencies and property damage inquiries. Full training is provided, making it an excellent opportunity for anyone from a customer service background or those looking to join the insurance industry. This position offers competitive remuneration and a hybrid working model.