Claims Analytics & Client Guidance Specialist

HFG; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance company located in London is seeking a claims analyst responsible for processing claims and providing insights through detailed analytics. The ideal candidate should have a robust understanding of the reinsurance market and proven experience in analyzing claims data. You will prioritize client satisfaction by monitoring performance and engaging proactively with stakeholders. Collaborating within a team-oriented environment, you will share expertise to enhance overall service delivery.

Qualifications

• Proven experience in claims processing and analytics.
• Ability to manage client relationships and assess performance impacts.
• Strong analytical skills with a focus on delivering client outcomes.

Responsibilities

• Responsible for the end-to-end processing and investigation of claims.
• Review and manage claims statistics, providing analytics and reporting.
• Monitor claims service performance and maintain high client satisfaction.

Skills

Strong knowledge of the (re)insurance market

Experience in producing, analysing, and reporting claims data

Strong technical claims experience

Job description

A leading insurance company located in London is seeking a claims analyst responsible for processing claims and providing insights through detailed analytics. The ideal candidate should have a robust understanding of the reinsurance market and proven experience in analyzing claims data. You will prioritize client satisfaction by monitoring performance and engaging proactively with stakeholders. Collaborating within a team-oriented environment, you will share expertise to enhance overall service delivery.