Claims Adjuster - PI & FI - HFG

HFG; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading Lloyd's Syndicate in London is seeking a Claims Adjuster to join their growing claims team. The role involves managing a personal portfolio of claims, particularly in PI & FI from the London Market. The ideal candidate will have 2-4+ years of experience dealing with a global caseload and will be proficient in ECF. Excellent customer service skills are essential.

Qualifications

• 2-4+ years of experience in handling PI & FI Claims in the London Market.
• Ability to manage a caseload of claims on a global basis.

Responsibilities

• Manage a personal portfolio of claims and handle day-to-day tasks.
• Assess coverage, liability, and damages information.
• Deliver exceptional customer service to insureds and brokers.

Skills

Experience with PI & FI Claims from the London Market

Competence in using ECF

Customer service skills

Job description

New Vacancy - Claims Adjuster - PI & FI

Lloyd's Syndicate

City of London

I am currently partnered with a leading Lloyd's Syndicate who are seeking a Claims Adjuster to join their growing London Market Claims team.

This is a new role due to growth, and my client is looking for someone who has experience dealing with PI & FI Claims from the London Market. This role will be handling your own caseload of Claims on a global basis, including the US, Canada, Australia, UK and more. My client is looking for someone with 2-4+ years experience in this space, who is competent using ECF.

Key Responsibilities

• Manage a personal portfolio of claims and handle all related day‑to‑day tasks within the assigned caseload.
• Assess coverage, liability, and damages information to determine the insured's and the company's exposure.
• Oversee and closely monitor work assigned to experts and defense counsel.
• Deliver exceptional customer service and foster strong, long‑term relationships with insureds, brokers, and other partners.
• Communicate coverage decisions clearly and effectively to insureds.
• Establish and maintain reserves within authorized limits.
• Prepare reports for reinsurers and other insurance partners.
• Provide ad‑hoc support to business leaders on claims and underwriting matters.
• Participate in mediations and trials as required.