Cinema Experience Lead

Odeon; West of England; Presencial; GBP 19.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free cinema tickets

Food & drink discounts

Wellbeing support

Inclusion and belonging

Descripción de la vacante

ODEON is looking for a Cinema Experience Manager to help lead the team and bring the buzz to life. You’ll support the Cinema Manager in delivering smooth, memorable cinema operations from opening nights to peak showings, ensuring guests leave with lasting memories.

The role offers leadership development, full training, and perks like free cinema tickets, food and drink discounts, and wellbeing support. Evening and weekend flexibility is required to meet busy schedules.

Formación

• Experience leading or supporting teams in hospitality, retail, or fast-paced environments.
• A supportive, people-first leadership style.
• Strong communication and problem-solving skills.
• High standards of safety, service, and operational delivery.
• Flexibility to work evenings, weekends, and late nights.
• A safe way to travel to and from late shifts.

Responsabilidades

• Leading and motivating Cinema Hosts throughout each shift.
• Overseeing guest experience across all areas; retail, ticketing and ushering.
• Delivering excellent service during busy showings and peak film releases.
• Maintaining high standards across safety, cleanliness, compliance, and food handling.
• Running shift briefings and making on shift‑ operational decisions.
• Coaching team members to build skills, confidence, and progression.
• Identifying opportunities to improve processes and guest satisfaction.

Conocimientos

Leadership

Customer service

Communication

Problem solving

Safety standards

Flexibility

Descripción del empleo

ODEON is looking for a Cinema Experience Manager to help lead the team and bring the buzz to life. You’ll support the Cinema Manager in delivering smooth, memorable cinema operations from opening nights to peak showings, ensuring guests leave with lasting memories.

The role offers leadership development, full training, and perks like free cinema tickets, food and drink discounts, and wellbeing support. Evening and weekend flexibility is required to meet busy schedules.