Cinema Experience Lead

Odeon Cinemas; Swansea; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Free cinema tickets

Food & drink discounts

Wellbeing support

Inclusion & belonging

Zusammenfassung

Odeon Cinemas is seeking a Cinema Experience Manager to help lead the team and bring the buzz to life on busy showings and peak releases. You’ll support the Cinema Manager in delivering smooth cinema operations, coaching staff, and ensuring high standards in safety, cleanliness and guest satisfaction.

You’ll work in a fast-paced environment with a focus on guest experiences, training, and progression opportunities, including evenings, weekends, and late nights.

Qualifikationen

• Experience leading or supporting teams in hospitality, retail, or fast-paced environments.
• Strong communication and interpersonal skills.
• Commitment to safety, service, and operational delivery.

Aufgaben

• Lead and motivate Cinema Hosts on each shift.
• Oversee guest experience across all areas: retail, ticketing and ushering.
• Deliver excellent service during busy showings and premieres.

Kenntnisse

Leadership

People management

Communication

Problem solving

Safety

Jobbeschreibung

Odeon Cinemas is seeking a Cinema Experience Manager to help lead the team and bring the buzz to life on busy showings and peak releases. You’ll support the Cinema Manager in delivering smooth cinema operations, coaching staff, and ensuring high standards in safety, cleanliness and guest satisfaction.

You’ll work in a fast-paced environment with a focus on guest experiences, training, and progression opportunities, including evenings, weekends, and late nights.