Christmas Sales Advisor - St Albans (8 hours)

Rituals; St Albans; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury retail brand is seeking a Festive Advisor to enhance customer experiences during the festive season. The ideal candidate will engage directly with customers, provide tailored product advice, and work collaboratively with the Store team. Experience in retail or hospitality is essential, along with strong customer service skills. This role offers opportunities for personal and professional growth within the brand.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers and make them feel at home.
• Excitement about the brand and ability to share that with customers.

Responsibilities

• Engage with customers and advise them on the perfect products.
• Work closely with the Store team to reach goals.
• Maintain Store cleanliness and safety procedures.

Skills

Customer-service mentality

Team-player work ethic

Decision making skills

Problem-solving skills

Organised and structured

Job description

Overview

We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience.

As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

The above characteristics are what make you the ideal Festive Rituals Advisor.

You can give new meaning to the words \'aim big, act small\' by:

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing ‘Best in Class’ customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

Qualifications

This is you.

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.