Christmas Sales Advisor - Solihull (24 hours)

Rituals; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading cosmetics brand in Solihull is seeking a Festive Rituals Advisor. This role involves engaging with customers to provide outstanding service and product recommendations. Ideal candidates have retail or hospitality experience and a strong customer-service mindset. Join a dynamic team and grow your luxury retail skills through extensive training and opportunities.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Team-player work ethic.
• Organised and structured approach.

Responsibilities

• Engage with customers and provide best-in-class customer experience.
• Work closely with Store Manager and Assistant Store Manager.
• Follow store safety procedures.

Skills

Customer-service mentality

Decision making

Problem-solving skills

Eye for detail

Job description

Overview

We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience.

As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

The above characteristics are what make you the ideal Festive Rituals Advisor.

You can give new meaning to the words b1"aim big, act small" by:

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing ‘Best in Class’ customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

Qualifications

This is you.

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-playerrs work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.