Christmas Customer Assistant - Café - Lisburn

Marks and Spencer; Lisburn; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer in Lisburn is seeking a Cafe Customer Assistant to join our busy M&S Café. You’ll welcome customers, take orders, prepare and serve food and drinks, and help keep the café running smoothly during peak times.

This hands-on, fast-paced role requires you to stay calm under pressure, be digitally confident with our POS tools, and deliver five-star service. You’ll work set shifts including Sundays, Tuesdays, Thursdays and Saturdays, with potential for more hours during peak weeks.

Formación

• Being digitally confident is essential for taking and fulfilling orders quickly using our tools.
• Maintain impeccable food safety standards in a fast-paced environment.
• Deliver five-star service and help the team meet customer needs during peak times.

Responsabilidades

• You’ll be a brand ambassador, recommending food and drinks and ensuring the café operates smoothly.
• Take and fulfil orders quickly using POS tools while keeping customers moving.
• Support colleagues and maintain high standards of food safety and hygiene.

Conocimientos

Digital literacy

Customer service

Teamwork

Calm under pressure

Food safety awareness

Herramientas

POS system

Descripción del empleo

Summary

Cafe Customer Assistant

All the details

Work Pattern

Sunday 14:00 - 18:00
Tuesday 18:00 - 22:00
Thursday 18:00 - 22:00
Saturday 14:00 - 18:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.