Christmas Customer Assistant - Café - Culverhouse Cross

M&S Careers; Drope; In loco; GBP 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Group operates a bustling in-store cafe where staff provide fast, friendly service and quality food and drinks. You will be a brand ambassador, recommending items while keeping the cafe operating smoothly even during peak periods.

The role requires you to be digitally confident, using store tools to take and fulfil orders swiftly, maintain top food safety standards, and work closely with colleagues to meet customer needs with speed and five-star service.

Competenze

• Ability to work in a fast-paced cafe environment.
• Proficiency with digital order tools and cash handling.
• Commitment to high standards of food safety and hygiene.

Mansioni

• Act as a brand ambassador for M&S Café, delivering warm, five-star service.
• Take and fulfil customer orders quickly and accurately to keep queues moving.

Conoscenze

Customer service

Digital tools

Food safety

Teamwork

Descrizione del lavoro

Work Pattern

Monday 10:00-14:00
Tuesday 14:00-18:00
Saturday 10:00-18:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.