Christmas Customer Assistant - Café - Torbay

Marks and Spencer; Torquay; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Torquay is seeking a friendly Cafe Customer Assistant to join our busy M&S Café team. You will greet customers, take and fulfil orders, prepare food and drinks, and help keep the cafe clean and inviting.

This fast-paced, hands-on role requires digital confidence to use till systems, a calm approach under pressure, and a commitment to five-star service during peak times.

Qualifications

• Friendly, customer-focused approach.
• Comfortable working in a fast-paced environment.
• Digital till experience preferred.

Responsibilities

• Greet customers and take orders.
• Prepare and serve food and drinks.
• Maintain cleanliness and food safety standards.
• Operate till and handle payments.

Job description

Summary

Cafe Customer Assistant

All the details

Work Pattern

Sunday 13:00 - 17:00

Monday 15:00 - 19:00

Thursday 15:00 - 19:00

Friday 15:00 - 19:00

Saturday 15:00 - 19:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.


• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.


• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.


• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.


• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

#Christmas