Christmas - Customer Assistant - Cafe - Eden High Wycombe

Marks & Spencer Plc; High Wycombe; On-site; GBP 12,000 - 17,000; Part time

Job summary

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Flexibility is essential; you’ll adapt quickly to meet customer needs and contribute to a high-performance

Qualifications

• Hands-on, able to work in a fast-paced environment.
• Digital tools usage to take and fulfil orders quickly.
• Commitment to food safety standards.

Responsibilities

• Deliver warm, five-star service in a busy cafe setting.
• Recommend food and drinks and ensure smooth cafe operation.
• Work with the team to adapt to fluctuating customer demand.

Job description

Saturday 0900-1700
Sunday 1200-1600

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

#Christmas